Troubleshooting & Support

How to send a password with special symbols in BillManager

Learn how to properly send a password with special symbols in BillManager by using the code block feature to prevent formatting issues.

Understanding MTR and Traceroute: Why Packet Loss on Transit Hops Usually Is Not a Problem

This article clarifies common misconceptions about MTR and traceroute tools, especially regarding packet loss on transit hops.

How to fix "Content from the website listed below is being blocked by the Internet Explorer Enchanted Security Configuration".

This guide provides a step-by-step solution to fix the issue of content being blocked by Internet Explorer's Enchanted Security Configuration.

What needs to be done so that a support request is processed quickly?

Follow these guidelines to ensure your support request is processed quickly and efficiently.

How to clear log files

Learn how to safely clear log files without deleting them, ensuring your programs and OS function correctly.

How to check if server is working

This guide outlines steps to verify if your server is operational when you're unable to connect to it. Follow these straightforward checks to diagnose potential issues.

I can't connect to my windows VPS, how to fix it?

This article guides you through troubleshooting connection issues with your Windows VPS, focusing on server status, network connection, firewall settings, and security measures.

How to solve the problem: "@ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED! @"

Learn how to resolve the '@ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!' issue by updating your known_hosts file to regain access to your VPS.

I paid with crypto, but my balance hasn't changed.

This article explains what to do if your crypto payment has not reflected in your balance.

VDS on Windows stopped working after first launch

This guide helps troubleshoot connection issues with your VPS after allowing network discoverability. Follow the steps to adjust firewall settings and restore access.